Centre Info and Services

Address: 119 Point Cartwright Drive, Buddina, QLD 4575
Customer Service Phone: 07 5444 1944
Covid-19 Retailer Support Line: +612 9080 8800
Security Phone: 0459 111 040
Email: info@kawanashoppingworld.com.au

Customer Service Information

The Kawana Shopping World Customer Service Desk is temporarily closed during this time. We’re still here for you. Our Customer Experience team members are here to help you with lost property, store information and all other in-centre services.

Please reach out to us at:

Phone: 07 5444 1944
Monday to Wednesday - 8am to 5pm 
Thursday - 8am to 7pm
Friday - 8am to 5pm
Saturday - 9am to 4pm
Sunday - 10am to 4pm

Text: 0451 266 777
Email: info@kawanashoppingworld.com.au

Or via the Chat function on our website

Lost Property

Please check with our Customer Experience team for all lost property enquiries at 07 5444 1944.

Mobility Equipment and Disability Services and Facilities

Kawana Shoppingworld has wheelchairs available to hire. To hire please call Customer Service 24 hours in advance.

Please be advised that the mobility scooters will be unavailable to hire from the 1st of February until further notice.

Free Justice of the Peace Service

Please be advised that the Justice of the Peace service is temporarily unavailable until further notice.

Parents Rooms

Our state of the art Parents Rooms are equipped with a microwave, lounges, change tables & parent/child toilets.

Parent Rooms are located at the Food Court and near Travelator in the ALDI Mall for your convenience.

Restrooms

Please be advised restrooms available to use in the centre are the toilets located near Lowes and near GyG. 

Playground 

Indoor playgrounds are open. Playgrounds are located in the Food Court and at the Ally entrance. Please be advised that the playground outside of the Aldi entrance is temporarily closed.

Kawana Shoppingworld Leasing & Pop Up

Please contact us if you are interested in leasing a space or have an enquiry.

Pop Up: Carolina Klaslo carolina.klaslo@mirvac.com  0466 645 825     

Leasing: Ashlee Hill ashlee.hill@mirvac.com 0419 667 305

For more information click here.

Parking & Getting Here

Parking at Kawana

The Kawana Shoppingworld Car Park has over 1900 car spaces with easy access to all entrances, FREE of charge. Our undercover parking station is now open to customers, accessible via Nicklin Way and the Burns Street ramp.

Public Transport

Kawana Shoppingworld is located on the main arterial road that connects Mooloolaba to Caloundra.  This road is Nicklin Way and Kawana Shoppingworld is situated on the corner of Nicklin Way and Point Cartwright Drive Buddina. Our street address is 119 Point Cartwright Drive BUDDINA.

For exact details to and from Kawana, please call Translink Buses Information Line on 13 12 30 or visit their website - www.jp.translink.com.au

Electric Vehicle Charging Stations

Our car park now has dedicated charging bays to suit all electric vehicles, please see below for some frequently asked questions. 

Frequently Asked Questions 

Where are the electric vehicle charging stations located?
The charging stations are located in the multi deck car park on the mezzanine level.

How much does it cost to charge your vehicle?
Nothing. Our electric vehicle charging stations are complimentary for customers.

How long can I charge my vehicle?
Customers are welcome to use the charging stations for as long as they wish. 

What hours are the charging stations available?
The charging stations will be available to customers during the car park opening times.

How many of charging station do you have?
There are four charging points at our charging station.

The charging station won’t work for me, who can help? 
The centre management team will be able to assist with any faults in the first instance. If you have any questions or require assistance, please text  0451 266 777. 

What types of vehicles can use the charging stations?
We have both Type One and Type Two connectors on the cables so you can charge regardless of manufacturer. These are on the white charging pods. The grey charging units are Tesla Type Two and should be used only by Tesla vehicles.

Do I need to provide our own adapters?
No, you can leave yours in the boot. While there is a move toward a single connector type in Australia there will always be at least 1 x Type One and 1 x Type Two cables onsite.

Do I need to register my details anywhere?
No need to register your details anywhere, our charging stations are free for you to use without having to download any apps.

Community

Community is everything to us here at Kawana Shoppingworld. Building positive relationships, providing charitable support and enriching our neighbourhood is an important part of what we do. Why do we do it? Because a thriving community is a win for everyone, and at the centre of that community is you.

For our team, it’s about understanding your needs and values so that we can effectively contribute to the local area. Throughout the year we support a number of community groups and sporting clubs, sponsor local events and festivals and get involved with local council initiatives. That’s in addition to the community service programs, like our Mums & Co program and Nappy Collective, and charitable pop ups and activations we offer in centre. Through our Mums & Co initiative we support Mummy's Wish, a national charity supporting mums living with cancer.

At a national level, Mirvac know that what supports our society as a whole improves the places they create. Investment in activities that enhance health and wellbeing within communities, as well as strengthen social inclusion, demonstrates a real and long-term commitment, both within and beyond the centre doors. Employment initiatives, cultural installations and volunteering programs are just some of the ways in which Mirvac makes a difference along with support for its national charity partner – The Smith Family. Locally, Kawana Shoppingworld is a proud ongoing supporter of the Sunshine Coast Animal Refuge.

There’s always more we can do. We invite you to help shape our community by submitting your idea or cause for consideration or by making a community booking to fundraise or generate awareness in our centre. To make a community booking, please complete the below form or if you would like us to support your charity, club or group in any other way, please contact us at Centre Management on 5444 1944 or email us at info@kawanashoppingworld.com.au. We’re wholehearted about helping to make our community great. Being part of that community comes down to you.

Enquiry and Feedback